Monday, June 7, 2010

Storm Damaged the Gutter Guards.

A homeowner calls and reports, "A tree fell on my roof and destroyed the gutters. The roofing company hired a gutter company to replace the gutter and the Waterloov system, but did it wrong, we need you to fix the problem."

When the gutter guy was here, the homeowner told him how to install the gutter covers but he was a "know-it-all" and did it his way. He didn't give the homeowner valley-fall which they had before, but instead used useless diverters and even though there was a gutter cover installed correctly on one length of gutter, he chose to  reinstall them his way which was the wrong way so the lip of the gutter guard is on top of the gutter lip instead of under it."

Sure enough, he installed two runs of the Waterloov Gutter Guard wrong and his valley treatment was nothing more that solid splash block that actually directed water into the valley instead of away from the valley.

Two hours later--it was high and required a 40ft. ladder--the Valley Fall System was installed and the two runs of gutter removed and reinstalled correctly.

Shame on contractors who don't heed basic instructions or at least look at what's already installed and simply repeat it.

1 comment:

  1. Here we have a really bad storm some days before and I can say that every thing in the city was disturbed.

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