The customer's phone call went something like this.
"All my gutter around my home are over flowing with your Waterloov Gutter Covers."
We asked, "Did you have a new roof installed lately?"
She replied "Yes, just a couple months ago. The roofer took off the gutter guards and reinstalled them."
Seems obvious as to what the problem is--roofing debris got into the gutter and wasn't cleaned out before the Waterloov was reinstalled. Cutting corners and not taking the time to do a job right is never a good idea, the roofer and customer blamed the gutter covers when the real culprit was an employee of the roofing company who either didn't care or was too rushed to make sure the gutters were free of debris from the roofing job.
Sure enough, in each gutter a few small pieces of tar paper and shingle had drained to the downspout and clogged them up. It would have only taken twenty minutes to service the entire home except for the fact when the roofer reinstalled the gutter guards, he nailed the rear edge of the panel into the roofing which required extra time to pop the nails in order to remove the panels over the downspouts.
Another service call the same day resulted in finding roofing debris from a roof that was replaced two years ago finally making its way to the downspout.
Once again, the Waterloov Gutter Protection System retains it's impeccable no clog history.
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