It was the day after Thanksgiving that I visited a customer who had the Waterloov Gutter Cover System for about ten years.
The wife noticed the beginning of a leak in the ceiling and wondered if the gutters could be the cause. She thought that the gutter covers had let enough debris in to clog the gutters.
We must get about two or three calls like this every year. I remember one on Mother's day a few years ago with a customer complaining that water was coming through the light socket in the middle of the ceiling. She too thought that the gutter guards were the culprit.
Even though it was a flat roof, I was certain the leak wasn't because of the leaf guards, but nonetheless, I checked because it's something we do--customer support. Sure enough the leak was caused by a tree limb that had been fallen from a nearby tree with such force that it penetrated the roofing. Finding the cause of a leak is usually not that easy.
With the Thanksgiving service call the culprit looked like it could be from a three inch vent pipe going through the roof. The flashing for the pipe was supposed to be installed under the shingles on the top portion of it. However, it was just laid on top of the shingles with caulk to seal it to the shingles--an obvious place for water to enter.
Fortunately the husband was home and what I suggested made sense to him even though his wife was still certain that the gutters were clogged and causing the problem. The good news for me was that the gutters where clean and open when I opened them up to check.
I'll keep posting new service calls as they come up and I'd like to hear about your experiences with roof leaks and gutter guards.
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