We recently received a call from a homeowner in Northern Virginia who had Waterloov gutter covers installed 18 years ago and was having some overflow problems. The dealer who installed this home had retired.
Fortunately we have a new dealer in the area who we asked to take a look at the installation because the customer needed to be serviced and even though we had never seen the installation we knew he'd be impressed with how the gutters looked inside after nearly twenty years.
John, the new dealer, called the day after he visited the customer. He was excited and amazed. "It's amazing, that house has trees all around it and the gutter are totally clean inside." He just couldn't believe it. John knew he chose the right product to represent, sell and install. "I'm going to take my entire sales team to that house just to impress them." The exterior of the gutter guards were also clean as the homeowner kept them brushed.
The overflow problem that the homeowner was experiencing turned out to be from only one of the roof valleys. The original installation used diverters which proved unable to control the large amount of valley water and was done before our ValleyFall™ product was invented to solve this problem.
Of course we were amazed that the customer waited nearly twenty years before asking for help, but we knew what to do--install ValleyFall™.
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