After 9 years, a customer with Waterloov gutter covers called to report that he thought his gutters were clogged with roofing debris from a new roof he had recently installed. Water was somehow getting into his first floor ceiling.
His house had a flat second floor roof with no eave meaning any water that overflowed the gutter will run down the siding and into any opening it could find.
Inspection of the inside of the gutters found it and the leader completely clear. However, there was a crusting on the louvers of the Waterloov gutter covers. When we ran water on the roof we found that there was considerable overshooting because of the crusting. He had noticed the crusting but paid no attention to it. And quite frankly, I've seen a lot worse. But the problem was that he had no eave line so any water that bypassed the louvers would run down his siding.
A few swipes from our brush atop the telescopic pole cleaned the louvers--it was the first time in nine years that they were brushed--after which they caught every drop of water.
Our customer was very happy with our findings and service. He subscribed to an inexpensive maintenance agreement to keep the overshooting from ever happening again.
No other system in the market place can be serviced this easy without using a ladder and only once in nine years? Wow!
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